II.Terms and Conditions – Seatrade.vn

Welcome to Seatrade.vn. By accessing and using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing any order or using our services.

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1. Scope of Application

These Terms and Conditions apply to all users who access or use Seatrade.vn, including customers, partners, and visitors.

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2. About Seatrade.vn

Seatrade.vn is a platform that provides order placement and fulfillment services. We assist customers in purchasing goods from selected suppliers, both domestic and international. Seatrade.vn is not the manufacturer or original seller of the listed products, unless otherwise stated.

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3. Order Process and Payment
   • Customers place orders by selecting products, submitting order requests, and making payment via our supported methods.
   • All orders are subject to product availability and supplier acceptance.
   • Seatrade.vn reserves the right to cancel or reject any order, with notice and full refund.

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4. Service Fees

We may charge a service fee for order handling, international purchasing, or delivery support. The fee amount will be clearly disclosed before order confirmation.

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5. Shipping and Delivery
   • We will make every effort to ensure timely delivery based on your selected shipping method.
   • Delivery times may vary depending on the supplier, location, customs, or external logistics factors.
   • Seatrade.vn is not responsible for delays caused by third parties or force majeure.

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6. Returns and Refunds
   • Return or refund requests are considered on a case-by-case basis, depending on product type, supplier policy, and shipping method.
   • Seatrade.vn will assist customers in resolving issues but is not liable for decisions made by the original sellers.

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7. User Responsibilities

By using our website, you agree to:
• Provide accurate, complete, and updated personal information.
• Not use our services for illegal or fraudulent purposes.
• Be responsible for any customs, taxes, or import duties in your country.

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8. Limitation of Liability

Seatrade.vn shall not be liable for:
• Product quality or warranty (unless directly sold by us)
• Losses resulting from delays, misdelivery, or actions by third-party suppliers or carriers
• Any indirect, incidental, or consequential damages

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9. Intellectual Property

All content on this website (including text, images, design, and trademarks) is the property of Seatrade.vn or its licensors. No content may be copied, reproduced, or used without prior written consent.

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10. Privacy Policy

Your use of Seatrade.vn is also governed by our Privacy Policy, which outlines how we collect and protect your personal data.

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11. Modifications

Seatrade.vn reserves the right to modify or update these Terms and Conditions at any time without prior notice. The revised version will take effect upon posting on the website.